Satisfaction: Technical Documentation
Survey by Info Syneratio, Netherlands
Tuesday 28 February
Form
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
…with the appropriateness of the documentation to your needs?
…with the quality of the documentation delivered with your system?
…with the accuracy of the documentation delivered?
…with the usability of the documentation provided?
…overall with the documentation provided?
PoorFairGoodVery GoodExcellent
Overall, the quality of [Company’s] sales organization’s service is
Overall, the value of [Company’s] services compared with the price paid is
Information

NOTE: Survey Template

Dear [FIRST NAME]
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the technical documentation that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely, [MANAGER_NAME] Manager

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Jan-Paul de Backer